Privacy Policy
Information we collect
When you shop with Little Scribbs, we may collect your name, email address, phone number, and billing and delivery addresses. We may also collect your order history, the products you buy with their quantities and prices, any customisation or personalisation details, your payment status, and any messages you send us. Payments are processed securely by Paystack, and we do not intend to store your full card details.
How we use your information
We use your information to:
- process and fulfil your orders and arrange delivery
- personalise your products
- keep you updated about your order and respond to support requests
- handle returns and refunds
- improve our services and prevent fraud
- meet our legal obligations
We only send you marketing messages if you have opted in, or where the law permits it.
Services we use
To run our store, some of your information may be processed by trusted third parties. These include Shopify, our payment provider Paystack, and our delivery partners FEZ, GUO, DHL and Bolt Dispatch. They also include our email platform Brevo and, where enabled and with your consent, analytics and advertising tools such as Google Analytics 4 and Meta. We never sell your personal information.
Cookies and your rights
Our store uses essential cookies to work properly. With your consent, analytics and advertising tools may also be used to understand how our site is used and how our campaigns perform. Subject to applicable law, you can ask us to access, correct, delete or restrict your personal information, or to transfer it to you. You can also object to how we use it, or withdraw your consent at any time. To make a request, email hello@littlescribbs.co with the subject line “Privacy Request.”
Security and data retention
We take reasonable technical and organisational steps to protect your information. We keep it only as long as reasonably necessary to fulfil orders, provide support, keep accounting records, resolve disputes and meet our legal obligations. Please note that no electronic system can be guaranteed to be completely secure.
Contact us
Little Scribbs Creative Studio
Email: hello@littlescribbs.co
Phone: +234 707 3700 932
Website: littlescribbs.co